deftmindlabs

Terms and Conditions

Last updated: 25 July 2026

These terms govern your use of the Webhook Engine plugin and of this website. Please read them before buying or installing. By installing the plugin or buying a licence, you accept them.

1. Who these terms are with

Webhook Engine is made and published by Deftmind Labs (“we”, “us”, “our”), based in Nigeria. “You” means the person or organisation using the plugin or buying a licence. Contact: support@deftmindlabs.com

2. The plugin is free software

The Webhook Engine plugin is licensed under the GNU General Public License, version 2 or later (the GPL). That licence gives you the right to use, study, modify and redistribute the code. Nothing in these terms takes away any right the GPL gives you. If anything here appears to conflict with the GPL, the GPL wins.

We say this plainly because it matters: a paid licence does not buy you permission to run the code. You already have that. What a paid licence buys is described next.

3. What a Pro licence gives you

A Webhook Engine Pro licence is a paid subscription that gives you, for as long as it stays active:

  • Automatic updates delivered to your WordPress dashboard.
  • Support from us, as described in section 6.
  • Licence activation, which unlocks the Pro features inside the plugin.
  • Use on up to the number of websites your chosen plan allows.

Licences are sold per year and renew automatically until you cancel. Each plan states how many sites it covers. If you need more sites, upgrade your plan.

If your licence lapses, the plugin keeps working. We do not switch off software you have installed. What stops is updates, support and access to the licence service. We recommend keeping a licence active, because updates include security fixes and compatibility work.

4. Buying, renewing and cancelling

Our sales, payments, invoicing and licence management are handled by Freemius, which acts as the merchant of record. That means Freemius is the seller for your purchase, handles payment and any applicable taxes, and its own terms and refund policy apply to the transaction. These terms govern your use of the software itself.

  • Automatic renewal. Subscriptions renew each year at the then-current price unless cancelled beforehand. You can cancel at any time from your Freemius account or by asking us.
  • Refunds. Refunds are handled under the Freemius refund policy that applied at the time of your purchase. If you are unhappy, contact us first — we would rather fix the problem.
  • Price changes. We may change prices for future terms. Any change takes effect at your next renewal, never mid-term.
  • Failed payment. If a renewal payment fails, your licence may stop receiving updates and support until it is settled.

5. What you are responsible for

This section matters more for Webhook Engine than for most plugins, so please read it properly.

Webhook Engine moves information between your website and services you choose. It moves your data; it does not decide what the data should be. It contains no artificial intelligence of its own, stores no keys for other services, and sends information only to addresses you configure. Accordingly:

  • You choose where information goes. You configure the addresses, and you are responsible for what happens to information once it leaves your site.
  • You are responsible for what your automations do. The logic runs on your chosen platform, under your control. We have no visibility of it and no ability to change it.
  • You are the data controller for your own visitors. If people use a form on your site, their information is yours to look after. You are responsible for your own privacy notice, for any consent you need, and for telling people if their words are sent to an artificial intelligence service.
  • You are responsible for what you publish. If you use the plugin to create posts automatically, you are the publisher of that content. Automatically generated text can be wrong, biased or misleading. Review it.
  • You are responsible for testing and backups. Test on a staging site or a private page before putting anything in front of visitors, and keep working backups.
  • You pay for your own third-party services. Automation platforms, AI providers and hosting are billed by them, not by us.

Acceptable use

You must not use Webhook Engine to break the law or to harm others. In particular, you must not use it to:

  • send unsolicited bulk messages, or collect personal information without a lawful basis;
  • distribute malware, or attack, overload or gain unauthorised access to any system;
  • publish content that is unlawful, defamatory, or infringes someone else’s rights;
  • present automated output as professional medical, legal or financial advice without appropriate qualification and disclosure;
  • circumvent, disable or interfere with our licence checks.

6. Support, and what it covers

While your licence is active, we provide support by email and through your Freemius account, in English.

Support covers: installing and configuring the plugin, explaining how its features work, and investigating faults in the plugin itself.

Support does not cover:

  • building, debugging or maintaining your automations on your chosen platform;
  • writing custom code, themes or integrations for you;
  • problems caused by your host, server configuration, firewall, security software or caching;
  • conflicts caused by other plugins or themes, beyond reasonable help identifying them;
  • general WordPress administration, or training in third-party services;
  • versions of the plugin that you or someone else has modified.

We aim to respond within two working days. That is a target we work to, not a guaranteed service level, and we do not promise that every problem can be solved.

7. Services we do not control

Webhook Engine is designed to work with services operated by other companies — automation platforms, artificial intelligence providers, hosting companies and payment providers. We do not control any of them.

We are not responsible for their availability, performance, pricing, security or terms, nor for changes they make that affect how the plugin works with them. If a service you rely on changes its interface, withdraws a feature or shuts down, we will make reasonable efforts to adapt the plugin, but we cannot promise to.

Artificial intelligence output. Where your setup uses an AI service, the answers it produces come from that service, not from us. Such answers can be inaccurate, incomplete or inappropriate. We make no representation about them and accept no responsibility for them, or for decisions anyone makes based on them.

8. The plugin is provided as it is

We work hard on Webhook Engine and we use it ourselves. Even so, and to the fullest extent the law allows, the plugin is provided “as is” and “as available”, without warranties of any kind, whether express or implied, including any implied warranties of merchantability, fitness for a particular purpose, or non-infringement.

In particular, we do not warrant that the plugin will be uninterrupted or error-free, that it will meet your specific requirements, that it will remain compatible with every version of WordPress, PHP or every third-party service, or that any defect will be corrected.

9. Limitation of liability

To the fullest extent the law allows:

  • We are not liable for indirect or consequential loss, including lost profits, lost revenue, lost or corrupted data, business interruption, loss of goodwill, or the cost of substitute software or services.
  • We are not liable for anything arising from your automations, from services you connect the plugin to, from content published through it, or from your failure to keep backups.
  • Our total liability for all claims relating to the plugin or these terms is limited to the amount you actually paid for your licence in the twelve months before the claim arose.

Nothing in these terms excludes or limits liability that cannot lawfully be excluded or limited — including liability for death or personal injury caused by negligence, or for fraud or fraudulent misrepresentation. If you are a consumer, your statutory rights are not affected by anything here.

10. Your indemnity to us

You agree to indemnify us against any claim, loss, damage or reasonable cost we suffer arising from your use of the plugin in breach of these terms, from content you publish through it, from your automations, or from your failure to meet your own legal obligations to your visitors or customers.

11. Our name and branding

The GPL covers the plugin’s code. It does not cover our name or branding.

“Webhook Engine”, “Deftmind Labs”, our logos, and the text and design of this website remain ours. If you redistribute a modified version of the plugin — which the GPL entitles you to do — you must not use our name, logos or branding in a way that suggests we produced it, endorse it, or support it.

12. Changes to the plugin

We may add, change or remove features, and we may discontinue the product. If we discontinue Webhook Engine Pro, we will tell existing subscribers, stop taking renewals, and let current licence terms run to their end. The plugin you have installed will continue to work.

13. Suspension and termination

We may suspend or terminate your licence, support and access to updates if you seriously or repeatedly breach these terms, particularly the acceptable use rules in section 5, or if payment is not made.

Where it is reasonable to do so, we will warn you first and give you a chance to put things right. Because the code is GPL, terminating a licence does not require you to delete the plugin; it ends the paid service around it.

You may stop using the plugin at any time. Sections 5, 8, 9, 10 and 11 survive the end of these terms.

14. Changes to these terms

We may update these terms. The date at the top shows when they last changed. If a change is significant, we will tell active subscribers by email or in the plugin. Changes apply from the date they are published, and to renewals after that date. If you do not accept a change, you may cancel.

15. Law and disputes

These terms are governed by the laws of the Federal Republic of Nigeria, and the courts of Nigeria have jurisdiction over any dispute. If you are a consumer resident elsewhere, this does not deprive you of the protection of mandatory consumer law in your own country. However, such part or provision will be modified, deleted and/or enforced to the maximum extent permissible so as to give effect to the intent of these Terms and Conditions. The other provisions will not be affected.

Before starting any formal proceedings, please contact us. Most problems are misunderstandings and can be settled quickly.

16. General

  • Whole agreement. These terms, our privacy policy, and the Freemius terms that apply to your purchase form the whole agreement between us about the plugin.
  • Severability. If any part is found unenforceable, the rest continues to apply.
  • No waiver. If we do not enforce a term straight away, we have not given up the right to enforce it later.
  • Transfer. You may not transfer your licence to someone else without our agreement. We may transfer these terms if our business is sold, without reducing your rights.

17. Contact

Questions about these terms: support@deftmindlabs.com.